Management Services

Fee Management Plan

Third Party Management Agreements

Storage Etc. is currently pursuing third party management agreements with self-storage owners. If you wish to align your storage location with an experienced value added operator, it's time for Storage Etc.. Please review the following description of our management services then contact us.

Description of Management Services

Cost Effective Marketing Plan and Execution

Each self-storage property has a different position in its own market or trade area. The property location, appearance and quality of storage product offered will impact the marketing of the property. The members of Storage Etc. have experience in marketing various quality storage products in many different markets and are ready to share that knowledge with you. Self-storage sales leads are generated through yellow page advertising, promotions, property signage, word of mouth and, increasingly, the Internet. The idea is to generate telephone calls and walk-in traffic interested in your storage location.

Storage Etc. will:

  • Evaluate your yellow pages exposure and placement and make recommendations to increase calls to your property.
  • Utilize the power of the Internet to generate storage reservations and sales leads.
  • Review your property signage and other advertising efforts and recommend ideas aimed at increasing rental activity.
  • Monitor the results of these advertising efforts to determine the effectiveness of each component and use this information to create improved plans.

Maximization of Occupancy, Revenues and Cash Flow

The highest storage revenues result from the maximum combination of occupancy and rental rates. Once the sales leads occur, they must be converted into storage customers and ultimately cash in the bank. To accomplish this, Storage Etc. will:

  • Hire property managers with outstanding sales and customer service skills
  • Implement sales techniques and procedures to maximize the rate at which storage shoppers become storage customers
  • Utilize knowledge of local competitors to properly price each storage unit and run the most cost effective promotions
  • Monitor the results of pricing and promotional efforts to determine their effectiveness. Utilize this feedback to guide future pricing and promotional decisions
  • Provide outstanding customer service to encourage repeat business, word of mouth referrals and longer average length of stays
  • Utilize proven rent collection techniques to ensure the expected property revenue is realized.

Expense control is an objective of all self-storage owners. Storage Etc. has established vendor relationships and a detailed understanding of all storage related costs and expenses. From re-roofing a warehouse to purchasing paper clips for the office, Storage Etc. understands the best price and can obtain a quality value.

Policies and Procedures

Storage Etc. has proven policies and procedures and tracking systems that govern the daily operations of each self-storage location. These were established with strong consideration to the following:

  • Operating efficiency
  • Legal considerations
  • Life/safety items
  • Customer service
  • Property manager concerns
  • Benefits achieved compared to costs

The policies and procedures remove the guesswork from managing a self-storage property, save valuable time, and fit with our goal of having the maximum number of satisfied tenants with the minimum number of headaches.

Monthly Property Performance Monitoring

To assist you in staying on top of your self-storage property investment, you will have the ability to review your property's operating results on this website. The monthly results will be posted to a password-protected section of this site for review at your leisure.

Proven Management Approach

Storage Etc. on-site property mangers report directly to a district supervisor. The supervisor hires, trains and manages multiple property locations in a market area. Under this industry proven approach, the property manager's responsibilities include:

  • Convert sales leads into space rentals
  • Sell merchandise
  • Rent trucks
  • Monitor competition
  • Maintain property appearance
  • Collect receivables
  • Provide outstanding customer service
  • Perform minor repairs and maintenance
  • Input accounts payable
  • Maintain all office records

The supervisor's responsibilities include:

  • Recruit, hire, train, supervise, motivate and provide performance feedback to property managers
  • Create property manager work schedules
  • Conduct lien sales/auctions
  • Monthly property audits
  • Monitor market and make pricing and promotional recommendations
  • Approve accounts payable
  • Prepare annual property operating plan
  • Regular property visits to ensure and verify compliance with policies and procedures, property appearance standards and to interact with the property managers.

Books and Records

Storage Etc. will maintain the books and records for the storage operation, saving you valuable time. We will take care of all bank deposits, accounts payable, payroll, accounting entries and reconcile all accounts. You can review the end result of our efforts through a password protected section of this website.